If you ever change your mind or the product does not meet your expectations upon receipt, simply return it to us as is and we will refund you (within 14 days of receipt of the order).

Returns are at your expense.

To make a return for a refund, you must return the item(s) in their original packaging.
You therefore pay for the return to our workshop in Poland, by sending us an email mentioning the order number and the items you wish to return.
For the carrier, it is your choice. If you can just send us a short email with your tracking number, that would help us a lot!

Returns should be sent to:
COEMI Wisniewski Spolka Jawna
Ul. Pabianicka 15 , Chechlo Pierwsze
95-082 Dobron
Poland

The refund is made to the account used for payment upon receipt of your package.
In the case of payment by bank transfer, please mention your IBAN in the return email.

Is everything clear? If not, a quick email to informations@coemi-lingerie.com and we will answer your questions!