The Fourteen-Day Decision

A nightgown earns its keep on the skin, not in a photograph. That is why the return framework begins with time: fourteen days from the moment you receive your parcel to request a refund. You may examine the drape of a satin slip, the fall of a viscose hem, the exact tension of a lace trim. If the piece does not hold its promise, a single email opens the process. State your order number and list the garments you are sending back. Nothing more is required to begin.

Preparing the Parcel

The garment must return as it arrived: in its original packaging. Choose whichever carrier suits your routine, then share the tracking number by email so the workshop can watch for the parcel. Return shipping remains at your expense, a point worth noting before the label is printed.

Once sealed, the package travels to one fixed destination: COEMI Wisniewski Spolka Jawna, Ul. Pabianicka 15, Chechlo Pierwsze, 95-082 Dobron, Poland. This address serves every refund request, regardless of where the original order was delivered. Intact packaging protects what matters most in transit—the delicate surface of a lace bodice, the fine straps of a nightdress.

How the Refund Is Settled

After the parcel arrives, the refund returns to the account used for the original payment. A bank transfer order requires one extra detail: include your IBAN in the return email so the transaction can be completed without delay. A single item or a full pajama set follows the same path; simply name the articles in your message.

What to Choose Next

If the first piece did not fit your expectations, the next choice deserves a sharper look. Consider the satin slip with crossed back straps for a different line through the shoulders, or the micromodal nightgown with wide straps when softness matters more than sheen. A third option, the sleeveless satin nightgown with a lace-up back, sits between the two. Browse the full nightwear selection before you decide.

Questions That Remain

A step that feels unclear is best resolved before the parcel leaves your hands. Write to informations@coemi-lingerie.com with your question and order reference. The answer comes in plain terms, addressed to your specific case.